In our industry its tempting, but difficult, to predict what the future will bring. The pace of digital change, as we all know, continues to accelerate and the same tools won’t have the same impact for every organization. Most of our clients are seeing mobile use of their websites go up exponentially, and many are noticing a change in the impact that Social Media channels are having on everything from donations to community engagement and list growth.
When a client comes to me with a website issue, a question I've learned to ask well before approaching the development team is "What browser are you using, what version do you have and what settings are configured". We need that information to try and recreate the issue before we can even begin to troubleshoot it.
Recently I read this article from the Wall Street Journal on the recommendation of a family friend who knows my interest and experience in both business and philanthropy. As a graduate from a corporate-minded business program, my decision to pursue a career in the non-profit sector while my peers were eyeing investment banks and packaged good companies was a departure from the norm.
We've recently started implementing 3 month follow-up meetings post a site/app/project launch with our clients as a formal part of our process (meaning it actually goes on the task list then turns into a meeting). I'm writing this post at a coffee shop, just a few minutes after completing one such review and reflecting on why we didn't implement this formally much sooner.
This week we launched a very exciting project for our beloved friends and longterm clients at Covenant House Vancouver. While there's no doubt that their new site is beautiful, the really exciting part for our team was that with this project we got to help Covenant House become a leader in providing a truly mobile responsive website to help serve their own clients, as well as for easy use by supporters and donors.
We've been busy these last few months working on some really great projects. Some of them will be launching soon, but for now I wanted to take a few minutes over a cup of tea on this sunny afternoon to update you on some recent launches:
Since we pushed the DataPublic distribution to Drupal.org a few weeks ago, a number people have asked the question, "Why did you not use the OpenPublic Drupal distribution as a base?".
There are many reasons we followed the path that we did. I hope to outline a few of them here:
Below is a select list of clients we have worked with:
Woo-hoo! We've just learned that two websites we launched this year have won at the 2011 CUPE Communications Awards!
CUPE's awards celebrate top-notch communications in the labour sector, so we are thrilled to see two of our union clients - the Hospital Employees' Union and CUPE Local 79 - be recognized for their websites.