Ongoing Strategic Consulting
Our clients hire us to provide ongoing strategic advice on using the web to support their communications goals. Typically, our clients do not have the same breadth of online experience and knowledge in-house that our senior staff can bring to a communications plan. Working with Raised Eyebrow on an ongoing basis to provide online strategic consulting services helps our clients form more effective plans around everything from Search Engine Optimization to planning for the development of future interactive tools, mapping out how to use Social Web Technologies like Facebook and Twitter, or targeting influential blogs as a part of their media outreach.
If you hire Raised Eyebrow on an ongoing consulting retainer, we will provide you with regular progress reports, and use metrics to measure effectiveness and inform ongoing decisions about your online communications.
Raised Eyebrow’s CMS Support contracts offer a maintenance option for clients who wish to continue to engage Raised Eyebrow to install code and security updates to their Open Source CMS (Drupal, Wordpress or Typo3) as they are released. This service also includes assistance (phone, email, or in some cases on site) with any installed modules and features on your web site.
Our CMS support is available during our regular business hours which include Monday to Friday, 9-5pm excluding statutory holidays and the days between Christmas and New Years. If a major security release were to occur outside of our normal business hours, every effort to address the issue in a reasonable timeframe will be made on our part.